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ProductE-Commerce AI

EcomFlow.
AI that runs your store.

Three AI agents. One bundle. Fully done for you, built and managed by GrowthBae for Shopify and WooCommerce stores.

83%
Faster support resolution — 6hr avg down to under 1 min
£0.90
Cost per support ticket — down from £14 manual handling
Cart recovery rate — from 3–5% to 12–18% with AI
74%
Cheaper returns processing — £21 down to £5.50 per return

How EcomFlow Works

One system.
Three engines.

EcomFlow connects directly into your store and runs three AI agents silently in the background — handling support, recovering carts, and processing returns without your team lifting a finger.

01
We connect to your store

Shopify or WooCommerce API, WhatsApp Business, and your email — full integration in under a week.

02
AI learns your business

We train the system on your tone, return policies, product catalog, and FAQs so it sounds like you.

03
System goes live

Agents handle tier-1 operations autonomously. Complex edge cases escalate to your team with full context.

04
You watch the dashboard

Track recovered revenue, tickets resolved, and returns processed — updated in real time.

ecomflow · agent runtime
// inbound message
customer "Where is my order?"
channel WhatsApp
intent WISMO → order lookup
// shopify fetch
order #4821 · verified ✓
status In Transit · Royal Mail
ETA Tomorrow by 6pm
// response dispatched
sent ✓ delivered
time 3.8 seconds
cost £0.003
human not needed

The Three Modules

Pick one.
Or run all three.

Each module is a standalone AI agent. Buy individually or bundle for maximum ROI. Most clients start with one and add the rest within 60 days once they see the results.

Module 01

💬

WhatsApp Support Agent

Handles order tracking, FAQs, and tier-1 support on WhatsApp — the channel 73% of UK shoppers actually use. Escalates complex issues to your team with full conversation context.

6hr → 4s average response time
£14 → £0.90 cost per ticket
35% of all tickets fully automated
WhatsApp Business APIShopify Integration3–4 weeks

Module 02

🛒

Cart Recovery Agent

70% of carts are abandoned. This agent monitors every event, profiles the shopper, and sends hyper-personalised recovery messages via email, SMS, and WhatsApp — timed to each user's behaviour.

3% → 15% cart recovery rate
3× revenue per 1,000 abandoned carts
3-touch cadence: 30min / 24hr / 72hr
Email + SMS + WhatsAppShopify Webhooks2–3 weeks

Module 03

📦

Returns & Refund Agent

Automates the entire returns lifecycle — request intake, fraud scoring, approval decisions, label generation, and refund trigger. No manual review for standard cases.

3 days → same day processing
£21 → £5.50 cost per return
60% better fraud pattern detection
Self-Serve PortalFraud Detection3–5 weeks
WhatsApp Support
instant replies
Cart Recovery
3× revenue
Returns Automated
same-day approval
£0.90 per ticket
zero manual work
WhatsApp Support
instant replies
Cart Recovery
3× revenue
Returns Automated
same-day approval
£0.90 per ticket
zero manual work
done for you
UK E-Commerce
shopify native
83% faster support
ai that scales
74% cheaper returns
built by growthbae
Ecom Flow
done for you
UK E-Commerce
shopify native
83% faster support
ai that scales
74% cheaper returns
built by growthbae
Ecom Flow

Get Started

Ready to automate
your store?

Book a 30-minute call. We'll audit your setup and tell you exactly what EcomFlow would recover — with real numbers from your store data.